Refund policy

Version 2026-09-18.

In short

Access is a digital service delivered within seconds of payment and consumed as it is delivered. For that reason we do not offer refunds once access has been granted, except in the cases below or where the law requires it.

We refund in full when

• You paid but could not be given access (for example a technical failure on our side) and the problem is not fixed within 48 hours of you telling us via /support.
• You were charged twice for the same period.
• The introductory price was charged a second time to the same person; the second purchase is refunded automatically and access from it is removed.
• A purchase was made from a country where we do not sell; it is refunded automatically and access is removed.

We do not refund

• Because picks lost. The service is analysis, not a guarantee.
• Unused time after you decide to stop following.
• Access ended for breach of the terms (sharing links, abuse, chargeback fraud).

Withdrawal right

Under EU consumer law you normally have 14 days to withdraw from an online purchase. At checkout you ask us to start delivering the digital service immediately and acknowledge that you lose this right once delivery begins. This is why access can be delivered instantly.

Chargebacks

If you dispute a charge with your bank instead of contacting us, access is removed immediately and we submit our records (consent, delivery and usage evidence) to the bank. Please write to /support first; most problems are solved within hours.

How to ask

Send /support in the bot with your order ID (it is on your receipt). Refunds go back to the original payment method within 5–10 business days; Telegram Stars refunds are returned as Stars.